Terms & conditions

Welcome to Diamond Vehicle Transport. These Terms & Conditions govern your use of the Diamond Vehicle Transport website and your interactions with our vehicle transportation services.

By accessing or using this website, you acknowledge that you have read, understood, and agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website.

1. About Our Services

Diamond Vehicle Transport provides information and transportation-related services for customers seeking to move vehicles between designated locations.

Our services may include:

  • Open Car Transport
  • Enclosed Car Transport
  • Door-to-Door Auto Transport
  • State-to-State Auto Transport

Actual transportation arrangements are subject to availability, route conditions, vehicle requirements, carrier availability, and the applicable agreement or booking documentation.

2. Website Information

We make reasonable efforts to provide useful and accurate information on this website. However, service descriptions, availability, transportation estimates, and other website information may change.

Website content should not be interpreted as a guarantee that a particular transportation service, route, pickup date, delivery date, or carrier will always be available.

3. Quotes and Pricing

Any quote or price provided for transportation may depend on factors such as vehicle type, vehicle condition, pickup location, destination, transportation method, route, season, carrier availability, timing, and other shipment requirements.

A quote should not be considered a final binding transportation agreement unless confirmed through the applicable booking or service documentation.

Additional charges may apply where circumstances differ from the information provided by the customer.

4. Customer Responsibilities

Customers are responsible for providing accurate and complete information about their vehicle and shipment.

This may include:

  • Vehicle year, make, and model
  • Vehicle operating condition
  • Pickup address
  • Delivery address
  • Contact information
  • Vehicle modifications
  • Special loading requirements
  • Preferred transportation timeframe

Customers should promptly communicate any changes to shipment information.

5. Vehicle Preparation

Customers should prepare vehicles according to the instructions provided for their shipment.

Generally, customers should remove personal belongings and unnecessary items, document vehicle condition, and disclose mechanical or operational issues.

Customers are responsible for informing Diamond Vehicle Transport about modifications or circumstances that could affect transportation.

6. Pickup and Delivery Locations

Pickup and delivery are subject to safe and practical access.

Large vehicle carriers may not be able to enter narrow roads, restricted areas, private roads, low-clearance locations, congested streets, or locations without sufficient space for safe loading and unloading.

If direct access is not possible, a nearby suitable location may be selected.

7. Transportation Timeframes

Pickup and delivery dates or estimates may be affected by traffic, weather, road conditions, carrier schedules, vehicle availability, route conditions, mechanical issues, and other circumstances.

Unless expressly stated otherwise in a written agreement, estimated transportation times should not be considered guaranteed delivery dates.

8. Vehicle Condition

Customers should inspect and document their vehicle before transportation.

Existing damage should be recorded before pickup. Customers should also inspect the vehicle at delivery and follow the applicable procedures for documenting any concerns.

9. Personal Property

Customers should remove personal belongings from the vehicle before transportation.

Diamond Vehicle Transport is not responsible for personal property left inside a vehicle except where responsibility is expressly established under an applicable written agreement or law.

10. Website Use

You agree to use this website only for lawful purposes.

You must not:

  • Attempt to interfere with website operation
  • Introduce malicious code
  • Attempt unauthorized access
  • Misuse website forms
  • Submit fraudulent information
  • Copy website content for unauthorized commercial purposes

11. Intellectual Property

Unless otherwise stated, website content, branding, text, graphics, logos, design elements, and other materials may belong to Diamond Vehicle Transport or its respective licensors.

Unauthorized reproduction, modification, distribution, or commercial use may be prohibited.

12. Third-Party Providers

Vehicle transportation may involve independent carriers, logistics providers, technology providers, payment processors, communication services, or other third parties.

Third-party services may have their own terms and policies.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Diamond Vehicle Transport shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from website use or transportation services except where liability cannot lawfully be excluded.

Nothing in these Terms & Conditions is intended to waive rights or protections that cannot legally be waived.

14. Force Majeure

Transportation or website services may be affected by circumstances beyond reasonable control, including severe weather, natural disasters, road closures, government actions, traffic disruptions, accidents, labor disruptions, mechanical problems, or other unforeseen events.

Where such circumstances occur, transportation arrangements may need to be adjusted.

15. Changes to These Terms

Diamond Vehicle Transport may update these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised effective date.

16. Governing Law

These Terms & Conditions should be interpreted in accordance with applicable laws. Any governing-law or dispute provisions should be finalized based on Diamond Vehicle Transport’s actual business structure, contracts, and applicable legal requirements.

17. Contact Us

If you have questions about these Terms & Conditions, contact:

Diamond Vehicle Transport
136 Polar Rock Rd SW
Atlanta, GA 30315, USA

Phone: (470) 333-7709
Email: info@diamondvehicletransport.us
Website: diamondvehicletransport.us